Cancellation and refund policy

What you pay for

Pro costs ₹499 a month and renews each month until you cancel. Payments go through Razorpay by UPI Autopay or card. Signboard is an online service, so nothing is shipped: Pro turns on in your account as soon as Razorpay confirms the payment.

Cancelling

• Cancel any time from the account page in the app. You don’t need to write to us.
• Pro stays on until the end of the month you have paid for, then your account returns to Free. Your leads and reminders stay on your account.
• We do not charge you again after you cancel.
• If a renewal payment fails, Pro continues for 3 days while Razorpay retries, and then ends. You are not charged for a month you did not get.

Refunds

• We do not refund a month that has already started, in full or in part.
• We refund in full if we charged you by mistake, charged you twice for the same month, or charged you after you cancelled.
• To ask for a refund, email hrutuss1@gmail.com from the address on your account, with the date and amount of the payment.
• Once we confirm the mistake, we start the refund through Razorpay to the card or UPI account you paid with. Banks usually credit it within 5 to 7 working days after that.

Questions

Write to hrutuss1@gmail.com. Our address is on the contact page.